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Hostel Manager

Grafton Backpackers Auckland, Auckland

Job Description

Ever wanted to live in the world’s most live able City? In the world’s most beautiful Country?

We are looking for a motivated, confident and outgoing person or couple to become the Manager/s of Auckland best and busiest backpacker hostel. Located in the heart of the City operating a high flow of backpackers from all over the world you will be responsible for making sure their stay with us (maybe their first in Nz) is a good one.

The role of a Hostel Manager and their team is to plan and carry out the day to day operations of the hostel to make sure everything runs smoothly and we deliver a high quality service to our guests. Confidence is key along with the ability to work under pressure, some of these tasks but not limited are:

*Staff training and management *Create specific task lists for each position *Ensure team morale and motivation *Conduct check-in and checkout procedures *Provide local and regional information *Maintain accurate reservation information *Update bed allocation for online booking sites *Liaise with OTAs *Ensure quality standards for cleanliness *Make beds, clean and organize bathrooms, dormitories, and common areas *Maintain the hostel facilities in proper working order *Maintain a business relationship with vendors and suppliers *Cash handling and using an POS / Eftpos system *Adjusting prices *Relaying any problems to the business owner

Experience in a similar role is preferred but full and ongoing training will be provided throughout the employment. A private room is provided with the role and with a competitive salary for the right candidate. This role would best suit a backpacker / international guest looking to start their overseas experience. A good level of spoken and written English is required along with the ability to live and work in New Zealand for 6 months or longer.

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Grafton Backpackers

Member since: February 2019

Description:
Backpacker hostel in central Auckland

Industry:
Hospitality, Travel & Tourism