Branch Operations Assistant

ABOUT US 

EPIC Campers is no ordinary campervan rentals business. We’re small but mighty, with a growing fleet, depots and team in both Auckland and Christchurch.

Our mission? Delivering the ultimate 1-2 person NZ campervan experience. With over 180 glowing 5-star Google reviews, we’re known for our innovative campervans, smart processes, and exceptional personal service.

THE ROLE

We’re on the hunt for an all-star Operations Assistant to support our busy Auckland Airport branch team with day to day operations, as well as fitting out a batch of new campervans this winter.

KEY RESPONSIBILITIES

Roll up your sleeves to ensure vehicles are cleaned and prepped to EPIC Campers’ high standards, with all equipment on board before each hire.

Welcome customers to our depot at pick up, give them a full rundown of the campervan and ensure they’re set for their trip.

Handle drop-offs: Meet customers, perform vehicle checks, and update systems like a boss.

Perform basic vehicle maintenance, including fluid top-ups, tyre / wheel swaps, wiper blade replacements and more.

Take care of basic campervan interior fixes such as curtain tracks, drawer catches, or or small parts replacements.

Admin tasks and ad-hoc errands such as taking vehicles to and from suppliers

Assist our Auckland Branch team with fitting out new campervans over the winter months (full training provided but solid basic DIY skills required).

WHAT YOU’LL BRING

Be an allrounder with a “roll up your sleeves and get-it-done” mentality, able to smash through the priority hands-on work and make it happen.

Stellar communication skills, both written and verbal.

High attention to detail—you love following processes and take pride in a job well done.

Solid DIY skills—You’re handy with common tools and are good at fixing things.

Basic knowledge of vehicle mechanics and the confidence to talk shop with mechanics.

A minimum of a year’s experience in a dynamic operations or customer facing role (bonus points if it’s in a small business).

A full drivers licence and your own transport to get to and from our depot.

A growth mindset—you’re hungry to learn new skills, constantly improve and take feedback like a champ.

NICE TO HAVE

Experience in camper/car rentals, tourism, hospitality, or travel.

Experience in cleaning / vehicle grooming.

Knowledge of vehicle compliance, servicing and maintenance.

A history of travel or living overseas.

Startup or small business experience.

A love for campervans, road trips, and epic travel adventures.

WHAT WE OFFER AT EPIC CAMPERS

The chance to join a fast-growing, innovative small tourism business with huge career growth potential.

A fun, fast-paced startup culture that’s big on results and low on red tape (no two days are ever the same!).

Generous pay of $27-$30 / hour  depending on experience / skills.

An annual performance bonus worth up to 10% of your salary (kicks in after 3 months).

Free campervan rentals during off-peak times.

If this job ad has you pumped, when you apply please send us a short cover letter telling us a bit about yourself and why you’d be a great fit.

**Note: Please don’t drop into our depot in person with your CV – Apply online only **