Hotel Front Office Duty Manager

The Chancellor on Hobson, Auckland Central has a vacancy for a Front Office Duty Manager.

The Chancellor on Hobson is part of the Grand Hotels International group with hotels located throughout New Zealand, Australia, Malaysia and Singapore. Grand Hotels International is known for quality accommodation, exceptional service, convenient locations and outstanding conference and meeting facilities.

The successful candidate will:
• Have a minimum of 1 years’ experience in a Hotel Front Office department
• Be passionate about providing exceptional customer service
• Have fantastic time management skills with the ability to multitask and prioritise according to the hotel’s daily requirements
• Have the ability to lead, develop and motivate a team
• Have experience with conflict resolution and guest complaints
• Have excellent oral and written communication skills
• Be positive and have a can-do attitude

This position is based in Front Office.

This is a rostered position so the successful candidate will need to be available to work any given day of the week, Monday to Sunday, for AM, PM shifts and night occasionally predominantly between the hours of 7am and midnight. Shifts and rostered days off will vary due to operational requirements.

Our ideal candidate will be someone with enthusiasm and a commitment towards promoting a professional and friendly working environment. If you are seeking to develop your personal skills and knowledge and want to advance your career, apply Now!