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Glacier Explorers Guide

Hermitage Hotel Aoraki Mt Cook National Park, Mackenzie

Job Description

For Those Who Dream Bigger
At The Hermitage Hotel, our guests choose to stay with us because of the unique location, amazing views, and the excellent service throughout their stay. Out team chooses to work with us because of the unique lifestyle in a remote location, amazing views on your doorstep, and being part of an excellent team, a community, and a family.

Part of the Hermitage Hotel, Glacier Explorers offers a unique experience in New Zealand. Our guides take guests on a fun and informative boat excursion, interacting around icebergs and up to the mighty terminal face of NZ’s largest glacier.
Our guides are responsible for sharing their knowledge and enthusiasm for the area with our guests. No day on the Tasman Lake is ever the same and this offers variety and challenge like no other role.
This role is a full-time, fixed term contract finishing around May/June 2023.

What do we need from you?
While previous experience is an advantage, we provide all training to ensure that you are up to speed with our products, our services, our standards, and our expectations.
• Passion for the outdoors and eagerness to learn and step-up.
• The ability to manage a group and strong public speaking and communication skills.
• A strong sense of responsibility, commitment, and reliability with the flexibility to work across different tours and products.
• A can-do attitude and a willingness to learn
• Flexible with a can-do approach and looking to learn throughout your time with us.
• A strong desire to strive for excellence
To stand out:
• Previous guiding experience
• Previous boating or water sports experience
• Previous first aid experience
• Class 2 and P endorsement

Why us?
Some of the perks of joining our team at a historic hotel in an incredible part of New Zealand:
• Competitive pay and guaranteed hours
• Comprehensive and ongoing training and up-skilling
• Different roles according to previous experience and qualifications
• Stunning surroundings and unparalleled views – a short and remarkable commute to work
• Affordable staff accommodation, fully set up and nestled in the local community
• Great opportunity to save money supported by staff and local discounts
• Incentive and staff recognition programmes
• Frequent staff events and opportunities to connect with your team and community
• Opportunities to grow, develop and upskill through management courses and personal development programmes

Does this sound like the place for you?
At Aoraki / Mount Cook Alpine Village Ltd, we offer more than just a place to stay – we offer a lifestyle and an experience. Our teams live and work together so it's important that you have a positive attitude and enthusiasm for living in a small community with no shortage of recreational activities to keep you occupied in your spare time!
We are All in this Together, so we need you to Bring your Best every day and Own it! If you want to be Part of the Solution you will need to Roll with the Punches and Keep it Real to be happy in this role

Further Information
• Applicants should be legally entitled to work in New Zealand.

• Contact the Glacier Explorers Operations Manager on [email protected] if you require more information.

If this sounds like you, apply now and start the experience of a lifetime today!

  This job vacancy was been posted over 40 days ago, but is still active and currently accepting new applications.

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Hermitage Hotel

Member since: April 2022

In the heart of the majestic Mackenzie Country, in the valley beneath Aoraki Mount Cook, The Hermitage Hotel offers a complete year-round alpine holiday experience.
A range of accommodation with several restaurants and bars suits all travellers Don't miss the new Sir Edmund Hillary Alpine Centre with New Zealand's first full dome digital Planetarium, 3D Theatre, Museum and Hillary Gallery.
Your visit to Aoraki Mount Cook is not complete without experiencing Glacier Explorers an amazing up close encounter with New Zealand's largest glacier, the Tasman Glacier.

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