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Backpacker Manager

Golden Fern Backpackers Turangi, Waikato

Job Description

Immediate Start
Are you a cleaner and want to move up to management? Are you friendly and have attention to detail? Then this may be the role for you.
Or you currently working in the service industry and looking to step up the ladder into a management role, then this may be the position for you.

We rebranded the business (Extreme Backpackers) as the new owners wanted to move forward with fresh ideas and updated service. We are looking for a manager for Golden Fern which will incorporate managerial, reception, cleaning duties and customer service.

As the Manager you will be responsible for:
Providing exemplary service to guests and ensuring they have a great experience.
Ensuring the seamless day to day operation of Golden Fern.
Ensuring effective provision of clean, comfortable, safe and secure accommodation for guests
Maintaining clear communication channels with guests
Relaying significant information to the owner of Golden Fern on a regular basis

Key attributes sought in the applicant include but not limited to:
A strong focus on excellence in customer service and confidence to work sole charge.
Excellent communication skills appropriate for both domestic and international clientele.
Time and workload management skills
High level of attention to detail regarding cleaning and customer processes

Additional skills would be ideal:
Experience in business, marketing and sales initiatives.
Experience providing customer based services
Experience of administration and/or management of customer-based processes
Local tourism based information
Passengers drivers licence or equivalent.

This position comes with FREE (yes FREE) accomodation, so you wont pay any utilities, rent, internet etc.

There will also be a full time cleaner to help you during peak seasons.

We have setup a duty manager that will relieve you from the backpackers on your days off.

We also expect the manager to utilise Woofers to help you keep the backpackers tidy and awesome!

Applicants with current CV should contact, no onsite enquires:

Immediate Start

This is a live-in position with a private apartment provided on site. May suit a couple where one person works offsite if required.

Remuneration will be based on work skills and interview

Applicants for this position should have NZ residency or a valid NZ work visa.


Are you ready?

  This job vacancy was been posted over 40 days ago, but is still active and currently accepting new applications.

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Golden Fern Backpackers

Member since: January 2020