Customer Service Representative (local Host)

at Tourism Holdings Limited (thl) in Mangere,  Auckland

  • Suburb: Mangere
  • Published 19th August 2017
  • Viewed 63 times
  • 0  applicants

Job Description

We are looking for Customer Service Superstars to join our team for the busy summer season at our Mangere campervan rentals branch in Auckland.

• No late nights
• Excellent career development opportunities’
• Awesome perks across the company including free campervan hire.
• Friendly and Supportive team

Tourism Holdings Limited (thl) is New Zealand's premier tourism company and the largest provider of holiday vehicles for rent and sale in Australia and New Zealand.

What we want you to do :
• Go the extra mile to engage our customers and provide exceptional service
• Keep records of customer interactions, process customer accounts and file documents
• Upsell ‘add on’ products and insurances to achieve individual and team targets
• Provide walk through’s of our campervans to ensure customers are feeling confident in the use of the vehicles before they begin their holiday.
• Maintain the presentation & cleanliness of pick up and drop off areas

What you need to have:
• Experience/Study in tourism, hospitality, retail or customer service industry
• The ability to speak a second language (French, Spanish, German, Mandarin, Cantonese or Korean) is highly advantageous
• A full and current driver's licence
• Excellent customer service and interpersonal skills
• Flexibility to work on a rotating roster (including weekends)

This is a fast paced and dynamic role, so if you have a positive, enthusiastic and proactive attitude and approach, we want to hear from you.
If you are ready for a new opportunity or change of direction and this sounds like a job you could sink your teeth into, apply now!

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